Notice of Your Financial Privacy Rights
We, our, and us, when used in this notice, mean Resource One Credit Union.
This is our privacy notice for our members. When we use the words "you" and "your" we mean the following types of members:
- Our consumer members who have a continuing relationship by purchasing or holding financial products or services such as a(n):
- Share account
- Loan account
- Credit card account
- Safe deposit box
- Self-directed Individual Retirement Account
- Mortgage brokerage services
We will tell you the sources of the information we collect about you. We will tell you what measures we take to secure that information.
We will tell you what information we share about you with other entities. We will explain what your rights are, and how you can exercise them. If you share an account relationship with someone else, such as a joint account holder or co-borrower, we suggest that you share this information with such persons to ensure that each of you is aware of our policy and your options.
We first define some terms.
Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term "information" to mean nonpublic personal information as defined in this section.
An affiliate is a company we own or control.
A nonaffiliated third party is a person we do not employ or a company that is not an affiliate of ours. This is also known as nonaffiliated third party, or simply, an "other party."
Opt out means a choice you can make to prevent certain sharing of information. We will explain how you can exercise this choice.
The Information We Collect
We collect information about you from the following sources:
- Information you give us on applications or other forms
- Information about your transactions with us
- Information about your transactions with other parties
- Information from a consumer reporting agency
- Information we receive as a result of verifying member information
The Confidentiality, Security, and Integrity of Your Information
We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect this information.
Your Information and Other Parties
In addition to our policy with respect to affiliates, we may disclose information to other parties. Here are the kinds of information we disclose to these other parties:
- Information you give us on an application or other forms, such as:
- Name
- Address
- Social Security Number
- Assets
- Income
- Debts
- E-mail address
- Information about your transactions with us, such as:
- Account balances
- Account activity
- Types of accounts
- Parties to the transaction
- Credit card usage
- Payment history
- Deposit history
You may opt out of the disclosure of the information listed above.
State Limitations
AL, AK, CA, ID and VT - We will not share this information about members who reside in Alabama, Alaska, California, Idaho or Vermont.
MA, MS and NJ - We will not share any information derived from share relationships with us about members who reside in Massachusetts, Mississippi or New Jersey. If you have a loan account or other member relationship in addition to a share account relationship, and you do not want us to share this information about you, you should opt out using a method described below.
TX - We will not share this information collected by our Texas offices, except name and address information. If you are a member of, or obtain financial services at or through, a Texas office you must opt out if you don't want us to share even name and address information.
Types of Other Parties
We may disclose information about you to the following types of other parties:
- Financial service providers, such as:
- Mortgage bankers
- Insurance agents
- Businesses offering nonfinancial products or services, such as:
- Direct marketers
We may also disclose information about you to other parties as permitted by law.
Reasons For Disclosing
We may disclose information about you to other parties to provide you with information about additional products and services.
Information About Former Members
We do not disclose information about former members, except as permitted by law.
Authorized Sharing - Outside Marketing Services
We may disclose the following information to companies that perform marketing services on our behalf:
- Information you give us on an application or other forms, such as:
- Name
- Address
- Social Security Number
- Assets
- Income
- Information about your transactions with us, such as:
- Account balances
- Account activity
- Types of accounts
- Parties to the transaction
- Credit card usage
- Payment history
- Deposit history
We disclose the information listed above with companies that perform marketing services on our behalf. You do not have a right to opt out of the disclosure of this information. We may also disclose information about you to other outside marketing services as permitted by law.
Types of Businesses
Here are the types of businesses with whom we may disclose information for outside marketing purposes:
- Service providers that perform marketing services for us, such as:
- Direct sales companies
Reasons For Disclosing
We may disclose information about you to companies that perform marketing services on our behalf to provide you with information about additional products and services.
Your Information and Affiliates - Future Changes
In the future, we may disclose information about you to affiliates, even though we are not doing so now. Here are the kinds of information we may disclose to our affiliates:
Transaction and experience information from our account records:
- Information about your transactions and experience with us, such as:
- Name
- Address
- Account balances
- Account activity
- Types of accounts
- Parties to the transaction
- Credit card usage
- Payment history
- Deposit history
Federal law allows us to disclose the information listed above with our affiliates. You do not have a right to opt out of the disclosure of this information.
Other information not taken from transactions and experience:
- Information you give us on an application or other forms, such as:
- Social Security Number
- Assets
- Income
- Information we receive from a credit reporting agency, such as:
- Creditworthiness
- Credit history
You may opt out of the disclosure of the information listed above.
Types Of Affiliates
We may disclose information about you in the future to the following types of affiliates:
- Financial service providers, such as:
- Mortgage bankers
- Securities broker-dealers
- Insurance agents
Reasons For Disclosure
We may disclose information about you to our affiliates in the future to provide you with information about additional products and services.
Your Right to Block The Disclosure of Your Information
Affiliates. We are permitted to disclose information about our transactions or experiences with you to affiliates in the future. You will not have the right to opt out of the disclosure of this particular type of information. We may also disclose other information to our affiliates (that is, information beyond our transactions and experiences with you), unless you tell us to not disclose this other information.
Other Parties. If you do not want us to share your information with other parties, you can block the release of certain information. This is known as your right to "opt out."
Your decision to block the disclosure of your information will apply to information collected from all products and services you receive from us. Remember, though, that your opt out will not apply to information we share that is related to your actual transaction and experience with one of us, which we make available to our affiliates.
If you have obtained one or more products or services jointly, an opt out instruction by any party will be effective for all of that party's information we have collected and for all information collected in conjunction with the product or service for all other joint parties. If one of you chooses to opt out, no information we have collected about you will be shared, nor will we share information about any other joint party collected in conjunction with the product or service.
If you previously sent us an opt out, then we will continue to apply your instruction to the information you asked us not to share. You do not need to return another opt out form.
If you wish to opt out of the disclosure of your information, you may complete and submit the following form:
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